Privacy Policy (B2B & Website)

1. Introduction

myAgentsAi LTD ("we", "us", "our") is committed to protecting the privacy of our business customers and website visitors. This Privacy Policy explains how we process the personal data of HR administrators, business representatives, and account holders ("you") who sign up for or use our services on behalf of their organization.

Note: If you are an end-user (employee) using the coaching tools, please refer to the "Employee Privacy Notice" provided by your employer.

2. Who is the Data Controller?

For the personal data of account administrators and business contacts, myAgentsAi LTD is the Data Controller.

3. Data We Collect

We collect the following personal data when you register for an account, book a demo, or subscribe to our services:

• Identity Data: Name, job title, and company name.
• Contact Data: Work email address, telephone number, and billing address.
• Financial Data: Payment card details or bank account information (processed securely via our third-party payment providers; we do not store full card numbers).
• Technical Data: IP address, browser type, login data, and usage logs of the HR Dashboard.
• Marketing Data: Your preferences in receiving marketing communications from us.

4. How We Use Your Data

We use your data for the following purposes:

• Account Management: To register you as a new customer and manage your subscription (Legal Basis: Performance of a Contract).
• Billing & Payments: To process invoices and collect payments (Legal Basis: Performance of a Contract).
• Support & Communication: To notify you about changes to our terms, product updates, or service disruptions (Legal Basis: Legitimate Interest).
• Security: To protect our platform, prevent fraud, and ensure the security of the HR Dashboard (Legal Basis: Legitimate Interest).
• B2B Marketing: To send you information about new features or enterprise plans that may be relevant to your role (Legal Basis: Legitimate Interest or Consent, where applicable). You can opt-out at any time.

5. Data Sharing

We do not sell your data. We may share your data with:

• Service Providers: Third parties who provide IT, system administration, and payment processing services (e.g., Stripe, AWS, Azure).
• Professional Advisers: Lawyers, bankers, auditors, and insurers.
• Regulators: HM Revenue & Customs and other authorities acting as processors or joint controllers based in the UK.

6. International Transfers

We are a UK-based company. If we transfer your personal data outside the UK or the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

• We only transfer your personal data to countries that have been deemed to provide an adequate level of protection; or
• We use specific contracts approved for use in the UK (Standard Contractual Clauses) which give personal data the same protection it has in the UK.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements (e.g., tax laws require us to keep basic information about our customers for six years).

8. Your Rights

Under the UK GDPR and Data Protection Act 2018, you have rights including:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data (where legally permissible).
• Object to processing (specifically for direct marketing).
• Request restriction of processing.
• Request transfer of your data.

To exercise any of these rights, please contact us at michael@myagents-ai.com.

9. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact: